{"id":21945,"date":"2026-06-17T16:50:02","date_gmt":"2026-06-17T16:50:02","guid":{"rendered":"https:\/\/tollto.com\/?page_id=21945"},"modified":"2026-06-17T16:50:02","modified_gmt":"2026-06-17T16:50:02","slug":"politica-de-rambursare","status":"publish","type":"page","link":"https:\/\/tollto.com\/ro\/refund-policy\/","title":{"rendered":"Politica de rambursare"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Dreptul de retragere al consumatorilor<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ave\u021bi dreptul de a v\u0103 retrage din prezentul contract \u00een termen de paisprezece zile, f\u0103r\u0103 a oferi un motiv.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Perioada de retragere este de paisprezece zile de la data \u00eencheierii contractului.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru a v\u0103 exercita dreptul de retragere, trebuie s\u0103 ne informa\u021bi:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Entrio sp. z o.o.<br>str. Zag\u00f3rna 28, 37-420 Kopki, Polonia<br>Email: help@tollto.com<br>Telefon: +48 880 685 468<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">prin intermediul unei declara\u021bii neechivoce (de exemplu, o scrisoare trimis\u0103 prin po\u0219t\u0103 sau e-mail) a deciziei dumneavoastr\u0103 de a v\u0103 retrage din prezentul contract.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Termenul de retragere<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru a respecta termenul de retragere, este suficient s\u0103 trimite\u021bi notificarea de exercitare a dreptului de retragere \u00eenainte de expirarea perioadei de retragere.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Consecin\u021be ale retragerii<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 v\u0103 retrage\u021bi din acest contract, v\u0103 vom rambursa toate pl\u0103\u021bile primite de la dumneavoastr\u0103 f\u0103r\u0103 \u00eent\u00e2rzieri nejustificate \u0219i nu mai t\u00e2rziu de paisprezece zile de la ziua \u00een care primim notificarea retragerii dumneavoastr\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru aceast\u0103 rambursare vom folosi aceea\u0219i metod\u0103 de plat\u0103 pe care a\u021bi utilizat-o pentru tranzac\u021bia ini\u021bial\u0103; nu vi se vor percepe taxe pentru aceast\u0103 rambursare.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Natura serviciului<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Serviciul oferit este un serviciu digital (\u00eenregistrarea unei roviniete electronice) care nu este furnizat pe suport material.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Expirarea timpurie a dreptului de retragere<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Not\u0103 important\u0103:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dreptul de retragere expir\u0103 anticipat, dac\u0103 Tollentrio a executat integral serviciul (adic\u0103 vigneta electronic\u0103 a fost \u00eenregistrat\u0103 cu succes la autoritatea de taxare) \u0219i clientul a consim\u021bit \u00een prealabil \u00een mod expres ca Tollentrio s\u0103 \u00eenceap\u0103 executarea serviciului \u00eenainte de expirarea perioadei de retragere.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dup\u0103 ce e-vigneta a fost \u00eenregistrat\u0103 la autoritatea competent\u0103 de taxare \u0219i confirmarea v-a fost trimis\u0103, retragerea nu mai este posibil\u0103.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Formular de retragere e\u0219antion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">(Dac\u0103 dori\u021bi s\u0103 v\u0103 retrage\u021bi din contract, v\u0103 rug\u0103m s\u0103 completa\u021bi acest formular \u0219i s\u0103 ni-l trimite\u021bi \u00eenapoi.)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">C\u0103tre:<br>Entrio sp. z o.o.<br>str. Zag\u00f3rna 28, 37-420 Kopki, Polonia<br>Email: help@tollto.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Eu\/Noi (*) v\u0103 aducem la cuno\u0219tin\u021b\u0103 c\u0103 \u00eemi\/ne (*) retrag\/em acordul din contractul pentru furnizarea urm\u0103torului serviciu:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">_______________________________________________<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Comandat pe (*) \/ confirmare primit\u0103 pe (*):<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">_______________________________________________<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Numele consumatorului(ilor):<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">_______________________________________________<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Adresa(ele) consumatorului(ilor):<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">_______________________________________________<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Semn\u0103tura consumatorului (doar dac\u0103 acest formular este notificat pe h\u00e2rtie):<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">_______________________________________________<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Date:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">_______________________________________________<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">(*) \u0218terge\u021bi dup\u0103 caz.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Excluderea dreptului de retragere<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen temeiul articolului 16 alineatul (a) din Directiva 2011\/83\/UE, nu exist\u0103 drept de retragere pentru contractele de servicii dac\u0103 prestatorul a executat integral serviciul, iar prestarea a \u00eenceput numai dup\u0103 ce consumatorul \u0219i-a dat acordul expres \u0219i a recunoscut c\u0103 va pierde dreptul de retragere odat\u0103 ce contractul a fost executat integral de c\u0103tre prestator.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Aceast\u0103 informa\u021bie nu afecteaz\u0103 drepturile legale ale consumatorului conform legisla\u021biei europene aplicabile.<\/p>","protected":false},"excerpt":{"rendered":"<p>Right of withdrawal for consumers You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which the contract was concluded. To exercise your right of withdrawal, you must inform us: Entrio sp. z o.o.ul. Zag\u00f3rna 28, 37-420 Kopki, PolandEmail: [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21945","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tollto.com\/ro\/wp-json\/wp\/v2\/pages\/21945","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tollto.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tollto.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tollto.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tollto.com\/ro\/wp-json\/wp\/v2\/comments?post=21945"}],"version-history":[{"count":2,"href":"https:\/\/tollto.com\/ro\/wp-json\/wp\/v2\/pages\/21945\/revisions"}],"predecessor-version":[{"id":21947,"href":"https:\/\/tollto.com\/ro\/wp-json\/wp\/v2\/pages\/21945\/revisions\/21947"}],"wp:attachment":[{"href":"https:\/\/tollto.com\/ro\/wp-json\/wp\/v2\/media?parent=21945"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}